Locked out of Amazon

[Anastasius]

I have, perhaps surprisingly, found most government sites that I have dealt with to be pretty good (car tax, passport renewal) but had an example of double speak on Monday, when renewing my driving licence online.
Both driver number and licence number were referred to; at least their help link showed a picture of a licence and where to find this particular (or should I say singular, as it was the same thing?) number, though it was identified differently on the form to be filled in and on my current licence!

That's interesting as you just reminded me of a disconnect between a couple of their systems where they told me that my passport number was not a valid one. As we were about to fly off to Japan that did give me cause for concern. The trip went without a hitch fortunately and I do agree with you that the Govt online systmes these days are extremely good and with a consistent look and feel.

[Anastasius]

.... but they're only interested in people with technology and money, .....!

That's simply not true. 2fa relies on SMS messages and so any-old-phone will do. Where they ARE very ignorant is in the assumption that (a) everyone does have a mobile phone and more importantly (b) actually has a signal.

[Dave2002]

That's simply not true. 2fa relies on SMS messages and so any-old-phone will do. Where they ARE very ignorant is in the assumption that (a) everyone does have a mobile phone and more importantly (b) actually has a signal.

Not quite. 2fa used to work with my older phone - sometimes - with a code that I could read and type in on a computer. The problem with Amazon is that they send a link, not a code, and I don’t think my aged phone can process that. Maybe I’m wrong.

I do agree about the other two factors, and where we are we have a very iffy signal.