How do I get those?
-
-
Comment
-
Looks like gmx will do what I suggested:Originally posted by Pulcinella View Post
You can also use the mail collector to redirect your other email account messages into your GMX inbox, putting all your incoming email in one place.
Just google GMX and register: it really looks that simple, and it gets good reviews (apart from having some ads in the inbox; worth trying to live with them, I suspect).
Good luck.
PS. You'll probably find that if you want to add your BT email to your new inbox, you'll still need your (BT) password (the one associated with that BT email account you're having trouble with), but with luck it will be recognised and accepted.Comment
-
My thx to all. Set up a new email...and deffo NOT with BT.
.......so....hope it's worked!!Last edited by DracoM; 11-05-20, 16:36.Comment
-
I found this Daily Telegraph article https://www.telegraph.co.uk/bills-an...ten-complaint/ and thus emailed BT's CEO Philip Jansen about a complaint. Don't know whether there was a connection but I received a personal telephone call (not from him - someone else!) and the matter was cleared up. In that case it was (I strongly suspect) an upgrade to the BT Cloud app which when opened started asking for my BTID and then saying it was incorrect (this while I had a tab open on my BT account, accessed via my BTID). All this was after I'd already submitted a complaint and been promised timed telephone calls (3) from technicians which never came. I don't recall the name of the gentleman who rang me, but it was presumably in response to my 'Complaint about a Complaint' to Mr Janson.
Apart from this occasion, I've found BT's service quite good.Comment
-
Happened again after days of easy access - shut out of BT Email after rigorously careful insertion of ID and password.
BT Helpline handler said that once again they are having 'a lot of trouble'.Comment
-
If it's any succour to you, I just tried to access my Virgin Media email account and was greeted with an announcement that they had had to take their site down. I was advised to try later. I tried again, straight away, and got in without trouble. These things are sent to try us.Originally posted by DracoM View PostComment
-
After a spate of intermittent problems With talktalk email I also have a gmail account which has never gone wrong. It also can take bigger files and provides a seamless (albeit sinisterly Orwellian ) link into all the other web thingies that Google own .Comment
-
Ah! You've indirectly answered the question I posed in #5007 on Stormy Weather, thinking you'd see it there.Originally posted by DracoM View Post
Did you decide not to pursue getting an additional/alternative account, as Bryn suggested?Comment
-
I have indeed done just that.
BUT
hate doing it. Means so much re-directing etc. but what the heck does BT think it is / is not up to? At a time like this when max numbers need to communicate.............blimey!Comment
-
Good luck!Originally posted by DracoM View PostI have indeed done just that.
BUT
hate doing it. Means so much re-directing etc. but what the heck does BT think it is / is not up to? At a time like this when max numbers need to communicate.............blimey!
It will be interesting to find out if your BT account can be set up as an alternative/additional account within whatever option you have gone for, and if so if it still misbehaves. I guess it may well do, if it has to check your password/account details every time it looks for a new message.
Comment
-
......worse is that every time I go to the so-called BT help page on IDs and passwords, it tells me the page is not working!!!!!!Comment
-
A BT Business account is mega, mega-expensive. BUT they guarantee to get anything up-and-running within 6 hours (phone, broadband, email) in the event of problems. And you can speak to an actual person, in the UK, to sort things out. However I can only afford it because it's a business expense. On 'retirement' it'll be the first thing to go (after the villas in Spain and the yachts, of course
). In the meantime, I ring up every six months or so and say that it's getting too expensive and am thinking of transferring back to a private line...and they always knock something off the bill. It's a bit like car insurance.....
I also have a gmail and an icloud email account. No bother with either of those....yet. My foray with TalkTalk over 10 years ago now was a DISASTER.Comment
-
Which may of course have something to do with it?Originally posted by DracoM View PostI have indeed done just that.
BUT
hate doing it. Means so much re-directing etc. but what the heck does BT think it is / is not up to? At a time like this when max numbers need to communicate.............blimey!Comment
-
Or haggling down in Peckham market!Originally posted by ardcarp View PostA BT Business account is mega, mega-expensive. BUT they guarantee to get anything up-and-running within 6 hours (phone, broadband, email) in the event of problems. And you can speak to an actual person, in the UK, to sort things out. However I can only afford it because it's a business expense. On 'retirement' it'll be the first thing to go (after the villas in Spain and the yachts, of course). In the meantime, I ring up every six months or so and say that it's getting too expensive and am thinking of transferring back to a private line...and they always knock something off the bill. It's a bit like car insurance.....Comment
Comment