Recently I posted about Apple’s new OS version - Catalina. Today I was posed another problem.
Mrs d has a MacBook Air which is still running Yosemite. Today she wanted it tidied up. In order to do that I think I needed her App Store password, in order to get the newer software - the most up-to date compatible software that is. Now she hasn’t a clue what her App Store password is/was.
I’d been here myself a few weeks ago, and managed to get a new password which worked for me, but trying to do the same for the new situation hasn’t worked. Too many things can change over time, addresses, telephone numbers etc., which might make password recovery very difficult.
I asked why she hadn’t written the password down and put it in a secure place. “Oh, that wouldn’t be secure” - which is all very well, but if years later one can’t remember relevant passwords and can’t recover them, that’s not at all good.
So in the end I just tidied up the Yosemite system, and installed a version of Project Desktops (I think no longer available in the UK) and showed her a few tricks using smart folders and smart mailboxes in the hope that things won’t get in such a state again. Maybe eventually we’ll figure out how to get updates, but it might take a while.
I’d say that if you really can’t remember passwords (which shouldn’t be easy to guess) that it does make sense to write them down, and hide the paper or book somewhere secure. Other people have other strategies, but they may require much greater trust in tech companies than I personally have.
Mrs d has a MacBook Air which is still running Yosemite. Today she wanted it tidied up. In order to do that I think I needed her App Store password, in order to get the newer software - the most up-to date compatible software that is. Now she hasn’t a clue what her App Store password is/was.
I’d been here myself a few weeks ago, and managed to get a new password which worked for me, but trying to do the same for the new situation hasn’t worked. Too many things can change over time, addresses, telephone numbers etc., which might make password recovery very difficult.
I asked why she hadn’t written the password down and put it in a secure place. “Oh, that wouldn’t be secure” - which is all very well, but if years later one can’t remember relevant passwords and can’t recover them, that’s not at all good.
So in the end I just tidied up the Yosemite system, and installed a version of Project Desktops (I think no longer available in the UK) and showed her a few tricks using smart folders and smart mailboxes in the hope that things won’t get in such a state again. Maybe eventually we’ll figure out how to get updates, but it might take a while.
I’d say that if you really can’t remember passwords (which shouldn’t be easy to guess) that it does make sense to write them down, and hide the paper or book somewhere secure. Other people have other strategies, but they may require much greater trust in tech companies than I personally have.
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