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  • gradus
    Full Member
    • Nov 2010
    • 5644

    MSN.com

    I've managed to allow msn.com on to my pc but can't find any way to get rid of it. Can anyone say how to permanently rid a Windows 7 pc of this invasive nuisance? I've tried various 'solutions' to the problem that are on the internet but none seem to work.
  • Beresford
    Full Member
    • Apr 2012
    • 559

    #2
    Do you mean that the browser always starts with the msn.com homepage? Which browser?

    I have not had the problem, but this looks quite hopeful:

    " I have the same problem, but today I went to tools - internet option and then copied msn webpage. After that went to security, clicked restricted site and added msn there. then went back to general to set google page as homepage. wow, no msn, I restarted my computer just in case to check and no msn webpage."

    Also when you restart, keep the power button depressed for about 10 seconds, as this initiates a cleaner reboot.

    Comment

    • Bryn
      Banned
      • Mar 2007
      • 24688

      #3
      If the problem runs deeper, see https://answers.msn.com/solution.asp...b-3eac07d020fa but take note of the warnings re. backing up your emails.

      Comment

      • gradus
        Full Member
        • Nov 2010
        • 5644

        #4
        Originally posted by Beresford View Post
        Do you mean that the browser always starts with the msn.com homepage? Which browser?

        I have not had the problem, but this looks quite hopeful:

        " I have the same problem, but today I went to tools - internet option and then copied msn webpage. After that went to security, clicked restricted site and added msn there. then went back to general to set google page as homepage. wow, no msn, I restarted my computer just in case to check and no msn webpage."

        Also when you restart, keep the power button depressed for about 10 seconds, as this initiates a cleaner reboot.
        Thanks for the suggestion. The problem persists when I follow the steps outlined. I am using IE11 but it is present in Firefox and Chrome. I can get all of them to open with Google but if I select a further tab it's always msn.

        Comment

        • Frances_iom
          Full Member
          • Mar 2007
          • 2421

          #5
          Originally posted by gradus View Post
          Thanks for the suggestion. The problem persists when I follow the steps outlined. I am using IE11 but it is present in Firefox and Chrome. I can get all of them to open with Google but if I select a further tab it's always msn.
          What version of Firefox are you using ? - what home page is it set to ?

          Comment

          • gradus
            Full Member
            • Nov 2010
            • 5644

            #6
            Originally posted by Frances_iom View Post
            What version of Firefox are you using ? - what home page is it set to ?
            Not sure what I've done but Firefox is not now opening MSN and it is not listed amongst possible web browsers, so I hope that it has now been vanquished from there at least.
            Just reopened Chrome and no sign there of msn on new tabs so it seems that IE/Google is where msn is lodged. I've run Malwarebytes but it detects nothing and msn is not listed amongst the programmes installed on the pc so presumably it is lodged somewhere else?
            Just noticed that although I opened this page in IE/Google the tab has changed to msn.

            Comment

            • Frances_iom
              Full Member
              • Mar 2007
              • 2421

              #7
              I've no idea what IE/google means (tho guess it means that google is your preset search engine - good choice in that you give two tracking companies your search info at same time) - you can Nuke msn.com by editing the Hosts file
              DuckDuckGo "win7 hosts file" and follow the 1st link (read the text thru as you will probably need to make 'hidden' files etc visible and also you need to become system administrator to edit the file - this is discussed in a link off the page I suggest - looking at your Hosts file might indicate that you have had something alter it in the past .
              My own solution to MicroSoft funnies/nasties is Linux.

              Comment

              • gradus
                Full Member
                • Nov 2010
                • 5644

                #8
                Many thanks for your help with this, as you surmise I meant that I use Google via IE.
                As a non-technical user the simplest things can baffle me, so I have no idea how to access the Hosts file
                DuckDuckGo "win7 hosts file". If I enter the command in Run, it brings up a sample Hosts page presumably because I'm not logged on as Administrator but I don't know where to find that option.

                Comment

                • Frances_iom
                  Full Member
                  • Mar 2007
                  • 2421

                  #9
                  Originally posted by gradus View Post
                  Many thanks for your help with this, as you surmise I meant that I use Google via IE.
                  As a non-technical user the simplest things can baffle me, so I have no idea how to access the Hosts file
                  DuckDuckGo "win7 hosts file". If I enter the command in Run, it brings up a sample Hosts page presumably because I'm not logged on as Administrator but I don't know where to find that option.
                  where to begin? - maybe investing in one of the computer books marketed as "XXX for seniors" tho I suspect win7 is now completely removed from shelves except maybe in charity shops
                  DuckDuckGo (https://duckduckgo.com/html/) is an alternative, non-tracker, search engine to Google to which I assumed you would then copy the quoted string minus the quotes - however I suspect that administrator rights maybe being withheld from you on grounds of security.

                  Comment

                  • gradus
                    Full Member
                    • Nov 2010
                    • 5644

                    #10
                    Originally posted by Frances_iom View Post
                    where to begin? - maybe investing in one of the computer books marketed as "XXX for seniors" tho I suspect win7 is now completely removed from shelves except maybe in charity shops
                    DuckDuckGo (https://duckduckgo.com/html/) is an alternative, non-tracker, search engine to Google to which I assumed you would then copy the quoted string minus the quotes - however I suspect that administrator rights maybe being withheld from you on grounds of security.
                    Thank you for indulging me. Now I understand what your reference to DuckDuckGo meant I will act on your assumption, security permitting.

                    Comment

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