Ipad RIP?

[Conchis]

Dropped my iPad air by accident last week - on a hard floor. Now, when I try to type my id code in, the code doesn't register on screen. Oddly, when I tilt it to the side, I AM able to enter the code but the button for 'Done' is not responsive.

An Apple store has advised me that its dead and that I (therefore) need to get a new one. I don't think they're advice is entirely disinterested, though!

So, I thought I'd consult the hive mind of For3, in case anyone knows any different/better? Or has any strategies for how I might 'bring it to life' again?


:)

[Dave2002]

Dropped my iPad air by accident last week - on a hard floor. Now, when I try to type my id code in, the code doesn't register on screen. Oddly, when I tilt it to the side, I AM able to enter the code but the button for 'Done' is not responsive.

An Apple store has advised me that its dead and that I (therefore) need to get a new one. I don't think they're advice is entirely disinterested, though!

So, I thought I'd consult the hive mind of For3, in case anyone knows any different/better? Or has any strategies for how I might 'bring it to life' again?


:)

It may well be dead. I have a gen 1 model which I dropped a few times - using it to type this on - but it kept going. Is the display still working?

Engineer's approach - drop it again, or hit it with a rubber !! hammer.

Might just be a sticky button,

Insurance?

[Conchis]

It may well be dead. I have a gen 1 model which I dropped a few times - using it to type this on - but it kept going. Is the display still working?

Engineer's approach - drop it again, or hit it with a rubber !! hammer.

Might just be a sticky button,

Insurance?

The display is still working but I can't get past the 'log-in' screen.

[richardfinegold]

I did the same thing with my first gen iPad 2 years ago and was told by Apple that it had given up the ghost. The first iPad was limited in functionality compared to the succeeding versions and I had been grousing about it's limitations for a while, so my wife accused me of intentionally bumping it off

[Conchis]

I did the same thing with my first gen iPad 2 years ago and was told by Apple that it had given up the ghost. The first iPad was limited in functionality compared to the succeeding versions and I had been grousing about it's limitations for a while, so my wife accused me of intentionally bumping it off

Apple are not an organisation I would place a great deal of faith/trust in. Although I like their products, their 'customer support' (in Britain, at least) leaves a lot to be desired.

[Flay]

Have you tried powering it off by holding down the side button? Then power it on again.

[Flay]

Ignore that. Silly question. You've been to the Apple store so presumably it's beyond that

[Anastasius]

Apple are not an organisation I would place a great deal of faith/trust in. Although I like their products, their 'customer support' (in Britain, at least) leaves a lot to be desired.

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Like many other companies, it depends on the individual dealing with your case. And to a certain extent how one treats/talk to the person helping you. In the case of Apple, we couldn't decide between a MacBook Air and the new Retina screened (and more expensive) MacBook Pro. So I went online to Apple chat and posed the question. After discussion, the recommendation was to go with the MacBook Air.

So they're not all tarred with the same brush.

[Dave2002]

Like many other companies, it depends on the individual dealing with your case. And to a certain extent how one treats/talk to the person helping you. In the case of Apple, we couldn't decide between a MacBook Air and the new Retina screened (and more expensive) MacBook Pro. So I went online to Apple chat and posed the question. After discussion, the recommendation was to go with the MacBook Air.

So they're not all tarred with the same brush.

The recommendation also depends on other parameters. I think you are suggesting that not all Apple agents will recommend the higher priced products. One family user thoroughly dislikes Apple (Apple agents?) for having suggested that an iPad could do almost all that a laptop computer could do. This turned out to be very bad advice, and it would have been worth paying more for the laptop option.

The current iMac 21.5 inch range has non upgradeable memory and non upgradeable secondary store (hard drive, Fusion Drive or SSD), so it's important to know what the likely applications are going to be over the next few years. Earlier machines at least offered the possibility of memory upgrades, and I've done several of those over the years. The drive constraint is less of a problem in the long term, as external drives will still work, though it does make sense to match a machine to the secondary store which will be most useful to the user in the first year or two of use. Many users will find a 256 Gbyte SSD good enough, but some (musicians, film editors etc.) will want TBytes - so unless they are very rich may find that Fusion Drives are a better option - or just rely on bog standard hard drives. Generally the world seems to be moving towards SSD, but hang on and the costs may come down.

[Conchis]

Belated conclusion of this mini-saga. I took the seemingly decease iPad to my local computer shop: the young fellow who runs it took one glance at it and said all it needed was a new screen, a job he himself declined because it wasn't remunerative enough. He did, however, put me in touch with a local firm that specialise in these things and they were happy to do it for me. The cost to self? Fifty whole pounds. iPad is now good as new. :)

[Eine Alpensinfonie]

\

Like many other companies, it depends on the individual dealing with your case. And to a certain extent how one treats/talk to the person helping you. In the case of Apple, we couldn't decide between a MacBook Air and the new Retina screened (and more expensive) MacBook Pro. So I went online to Apple chat and posed the question. After discussion, the recommendation was to go with the MacBook Air.

So they're not all tarred with the same brush.

I have an all bells 'n' whistles iMac, and the support from Apple has been tremendous. Less so for the iPad and iPhone though.