Next time you are tempted to call Apple for support- think twice

[Anastasius]

Having faithfully followed the advice given to me today trying to sort what was, at the end of the day, a minor niggle, I now have a totally unreliable Mac with a corrupted keychain. Many account log on details have been lost or corrupted. This forum is OK. But my email login details have gone. Most of my bank account access details trashed or lost. And to compound the issue, my backup recovery drive has decided to die on me. At least its' light has stopped flashing and it is not recognised my the Mac. I cannot mount it.

To say that I am not a happy bunny is an understatement.

Oh yes, the private health insurance crooks have decided to wriggle out of paying for a minor operation. I really don't have the energy to fight them.

Happy bloody Christmas.

[french frank]

Oh, dear - what can we do to cheer you up? I'll pull a cracker with you

[Anastasius]

Thank you, ff for your kind wishes.

I managed to re-write the boot sectors on my backup and persuaded it to boot up thus letting me restore back to where I was. A long, long night.

[DracoM]

But golly, gosh, life since internet etc etc etc has become so much better for so many ....etc etc as the PR tosh and twaddle of these people keep on telling us?
Bright new futures etc? OK, apart from the headachy present caused by the internet etc etc etc . Hmm.

Very best wishes to you.

[MrGongGong]

Keychain problems are hideous in my experience
I had this when upgrading a machine to Mavericks from SL
kept asking for the original password (the first one ever typed into the computer when it was new!!)
the solution was to go back and manually re-install everything to the "old" OS, didn't take as long as I thought and works fine

Trying to get Apple to look at anything these days is a total waste of time as all the "genius appointments" are taken by folks with phone problems
SO find yourself a geek wizard, there are plenty of post-graduate electroacoustic composers who can do this stuff in their sleep.

Best wishes

[Dave2002]

Trying to get Apple to look at anything these days is a total waste of time as all the "genius appointments" are taken by folks with phone problems

"Genius" is a total misnomer anyway - I can think of other more appropriate words, but I won't, as it's Christmas.

Happy CHristmas everyone!

[Anastasius]

Do you mean 'genius' as in their shops or online support?

[MrGongGong]

Do you mean 'genius' as in their shops or online support?

Either
As a general rule ( and IMV) people who work in shops are in the business of selling stuff, new stuff. They really aren't interested in people who have already bought stuff unless the people who have bought stuff are going to buy more stuff.

In my experience one is far better served by those who have bought stuff, maybe have an unusual interest in what the stuff can do and therefore have really learnt how stuff works on a deep level.

"Online support" is mostly a waste of time and effort. You are far better served by forums of people who actually use things. When mac OS is upgraded the place to look about possible problems and incompatibilities is the CEC newsgroup (Canadian Electroacoustic Community).

Big corporations make money selling stuff, Apple products are well made and robust BUT their own software and "support" is no different to the rest of them.

Find a youngster (preferably on the autistic spectrum) who is interested in doing the same kind of things that you are with your technology and you will be well served.

Best wishes and if all else fails Talisker won't let you down

[Anastasius]

.....

Best wishes and if all else fails Talisker won't let you down

Oohh...we speak as one. My favourite tipple !

Good advice, thanks, and a very Happy Christmas to you and everyone else.

[Lento]

Some folk speak well of "One Password": is this a possible alternative to keychain?