Dear M&S,
If you choose to stock a product and I elect to buy it, I am not interested in negotiating to find a member of your staff to sell it to me, and I'm certainly not inclined to wait, no matter how briefly, for another member of staff to become available whose sensibilities I do not apparently offend. That situation I find genuinely discriminatory and I will not venture towards a M&S store (with whom I've spent some £300 this year) until this situation has been put right.
Yours etc.
SHB
If you choose to stock a product and I elect to buy it, I am not interested in negotiating to find a member of your staff to sell it to me, and I'm certainly not inclined to wait, no matter how briefly, for another member of staff to become available whose sensibilities I do not apparently offend. That situation I find genuinely discriminatory and I will not venture towards a M&S store (with whom I've spent some £300 this year) until this situation has been put right.
Yours etc.
SHB
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