Originally posted by teamsaint
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That said (and I realise that we're principally considering corporation tax here), the complexities, inefficiencies and errors that our already overbearingly complex tax system undoubtedly encourages reached a new (albeit otherwise unimportant) nadir chez moi during the past week. On several recent occasions I have had cause to call HMRC and have been amazed at being able to get through within less than 30 seconds on each such occasion, which is a massive improvement on past experience. On two such occasions, however, HMRC assured me that I had paid my previous year's income tax in full, which one might argue was technically true, except only to the extent that I'd paid nothing at all because I had no liability for that year. I suppose that I should have told them this straight away but instead I asked them how much I'd paid and, to my surprise, was given a figure. I reminded them at that point that this did not concur with the paperwork that they'd supplied to me which shows clearly that there was no liability and that I was unaware of having nevertheless made a payment in error. For some time, they insisted that I did have a liability and had met it in full, so I asked them to write to me about this. A full two days later, I received a phone call from HMRC apologising for their error. I asked if they could tell me how it came about; they responded that, other than assuring me that there had been an error and it was entirely down to them, they could make no further comment. At that point, I accepted their apology and dropped the matter since, like most of us, i have better things to do with my time than discuss with HMRC things that have never happened. I suppose that this might be regarded as a case of non-avoidance of no tax...
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