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Whenever I hear 'your call is important to us' I immediately feel that I am being lied to. If a call was important the company would staff it appropriately. They are really saying is ‘your call is not important to us’ otherwise they would have answered it promptly. I find it so predictable how quickly companies, as such as insurance companies, answer calls to their sales department far quicker than their customer enquiry/complaint lines.
Including i.m.e. the customer complaints departments of insurance companies!
I'm sure we used to go over to The Wigmore Hall but now it's just Wigmore Hall - actually I thought that was a deliberate name change like Kennedy. We still sometimes go over to The Lighthouse though.
Do we get reports from Houses of Parliament or Commons, though?
When the recorded messages end and I get a real, live human being, I thank the person profusely for being there, and let him/her know that I was rapidly losing the will to live.
I'm surprised Teamsaint has not been on here, reminding us rightly that making us complicit with their failings is how they soften us up!
I'm surprised Teamsaint has not been on here, reminding us rightly that making us complicit with their failings is how they soften us up!
As my forum post count is embarrassingly high for a person with a full time job and lots of music still to discover, I feel confident in handing over my duties to you from now on , 12 tone.
(I think we were all softened up a long time ago now....)
i wonder why they never use minmalist music on those lines while we wait to be patronised/fobbed off/cut off/ whatever?
I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own.
It isn't given us to know those rare moments when people are wide open and the lightest touch can wither or heal. A moment too late and we can never reach them any more in this world.
Whenever I hear 'your call is important to us' I immediately feel that I am being lied to. If a call was important the company would staff it appropriately. They are really saying is ‘your call is not important to us’ otherwise they would have answered it promptly. I find it so predictable how quickly companies, as such as insurance companies, answer calls to their sales department far quicker than their customer enquiry/complaint lines.
"...the isle is full of noises,
Sounds and sweet airs, that give delight and hurt not.
Sometimes a thousand twangling instruments
Will hum about mine ears, and sometime voices..."
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