Comet

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  • Flosshilde
    Full Member
    • Nov 2010
    • 7988

    #31
    My partner & I have been thinking of buying a new cooker hob, & thought we might get a bargain from the Comet sale (every cloud has a silver lining, or, somebody always benefits from another person's misery). Our main concern, though, is what happens if it doesn't work, or goes wrong after Comet is closed? Obviously the manufacturer's guarantee would hold, but would the fact that the seller no longer exists cause any problems?

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    • ahinton
      Full Member
      • Nov 2010
      • 16123

      #32
      Originally posted by Flosshilde View Post
      My partner & I have been thinking of buying a new cooker hob, & thought we might get a bargain from the Comet sale (every cloud has a silver lining, or, somebody always benefits from another person's misery). Our main concern, though, is what happens if it doesn't work, or goes wrong after Comet is closed? Obviously the manufacturer's guarantee would hold, but would the fact that the seller no longer exists cause any problems?
      It shouldn't do, given that the manufacturer's guarantee is effectively of more potential value than that of the retailer; a larger problem might occur should the manufacturer go bust if it is not purchased by another one so that service may continue.

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      • eighthobstruction
        Full Member
        • Nov 2010
        • 6449

        #33
        JUst been on line checking Comet....They now only have a page saying "we are shutting, there will be a SALe soon" but also a FAQ section which puts mind at rest re After Sales Service i.e go to Manufacturer.

        We bought a laptop at C, 2 months ago, and it's malfunctioning.... (due to sons college work, will have to buy a back up computer for him to use while other being repaired....makes me weep....but liuckily just won £2k on lotto)....we are a generally a LOW FI household/ makers do, no ipads or smart stuff....though by my standards laptops are 'magic'....
        bong ching

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