Central heating maintenance contracts

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  • Sir Velo
    Full Member
    • Oct 2012
    • 3268

    #16
    Originally posted by smittims View Post
    Maybe I'm just wary of 'a local man' from the fear that when I call him in an emergency it'll be 'Oh, 'e's not 'ere at the moment', or 'Yerrs, I'm a bit busy just now; I'll give you a call...'.


    I'm sure there are good and reliable 'local men' ; I'm just not sure I could find one.
    I tend to agree with you. Clearly life is good in my parish for those specialising in roofing or gutter repairs as they pick and choose which jobs to work on. When, after recent rains I needed someone to patch a small leak, it was practically impossible to get anyone to answer or respond to the messages I left. When I finally got through to a roofer, he clearly was expecting someone else to be calling and hurriedly informed me that he was working on a big insurance job and that it would be several weeks before he could come out.

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    • Pulcinella
      Host
      • Feb 2014
      • 11111

      #17
      Originally posted by Sir Velo View Post
      I tend to agree with you. Clearly life is good in my parish for those specialising in roofing or gutter repairs as they pick and choose which jobs to work on. When, after recent rains I needed someone to patch a small leak, it was practically impossible to get anyone to answer or respond to the messages I left. When I finally got through to a roofer, he clearly was expecting someone else to be calling and hurriedly informed me that he was working on a big insurance job and that it would be several weeks before he could come out.
      If you have decent house insurance, you might find that there are local repair workers etc they can recommend; you have to be careful that they don't record your enquiry as a claim though, or it might affect your premium the next year!

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      • Sir Velo
        Full Member
        • Oct 2012
        • 3268

        #18
        Originally posted by Pulcinella View Post
        If you have decent house insurance, you might find that there are local repair workers etc they can recommend; you have to be careful that they don't record your enquiry as a claim though, or it might affect your premium the next year!
        Thanks. I did indeed go down that route. However, the claim was rejected. Clearly my insurers are more canny or less sympathetic than yours as they rejected my claim on the grounds that the winds and rains in December/January were not strong enough to constitute "storm damage" and were not covered by the "accidental damage" section either. My case wasn't helped as the estimate I submitted made reference to some of the damage being due to "wear and tear".

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        • Pulcinella
          Host
          • Feb 2014
          • 11111

          #19
          Originally posted by Sir Velo View Post
          Thanks. I did indeed go down that route. However, the claim was rejected. Clearly my insurers are more canny or less sympathetic than yours as they rejected my claim on the grounds that the winds and rains in December/January were not strong enough to constitute "storm damage" and were not covered by the "accidental damage" section either. My case wasn't helped as the estimate I submitted made reference to some of the damage being due to "wear and tear".
          Yes: not the brightest thing to include in the submission!

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          • Dave2002
            Full Member
            • Dec 2010
            • 18045

            #20
            Originally posted by smittims View Post
            Maybe I'm just wary of 'a local man' from the fear that when I call him in an emergency it'll be 'Oh, 'e's not 'ere at the moment', or 'Yerrs, I'm a bit busy just now; I'll give you a call...'.


            I'm sure there are good and reliable 'local men' ; I'm just not sure I could find one.
            Round here there are people who keep track of good/reliable workmen - and some are more systematic than others. If you can find such a person, then you may get a link into a way forward. Also some of the better workmen may know of others - for example our plumber who is good was able to recommend someone who was able to significantly improve our central heating system where many others had not been able to. Mind you there was a significant cost - but now the system is much more manageable, with many new thermostats and new manifolds. A cheaper "solution" would have been to muddle on with the system as it was, but that was really getting too difficult for us, so we were really desperate to get something which works. I had already exlored many options, and tried to get the system working and many people didn't have a clue how to deal with our system which has underfloor heating, and previously had a temperature compensator which seemed to throw random noise data in to the controls.

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            • smittims
              Full Member
              • Aug 2022
              • 4384

              #21
              Thanks; that's useful to know. Actually, now I recall, my local council does have a list of recommended local tradesmen.

              I suppose it's like giving up your AA subscription You just know you'll break down next day!

              Comment

              • Dave2002
                Full Member
                • Dec 2010
                • 18045

                #22
                Originally posted by smittims View Post
                Thanks; that's useful to know. Actually, now I recall, my local council does have a list of recommended local tradesmen.

                I suppose it's like giving up your AA subscription You just know you'll break down next day!
                Do be careful about "authorised" lists of local tradesmen. There are sites like Rated People, but often the people who are "rated" pay a small fee to gain a recommendation. Council employees are unlikely to do a very thorough and useful check [.. are they bothered?] - though council lists might be a starting point, then cross check with other people. If you can find a community group or some locals who do actually get work done occasionally, then take advice from them. One or two people in these parts are encyclopaedic in their enthusiasm for keeping track of good people.

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                • smittims
                  Full Member
                  • Aug 2022
                  • 4384

                  #23
                  Thanks; I'll bear that in mind.

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                  • mikealdren
                    Full Member
                    • Nov 2010
                    • 1205

                    #24
                    Originally posted by smittims View Post
                    Thanks; I'll bear that in mind.
                    The maintenance recommended by the manufacturer for my boiler involves nothing more than taking the front cover off and vacuuming it out. I don't pay a contract and it has gone wrong a few times in 40 years usually requiring a new circuit board that it so easy to fit that I now do it myself, it takes about 10 mins. They must be a well known weakness because reconditioned ones are now available for about £50.

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                    • oddoneout
                      Full Member
                      • Nov 2015
                      • 9306

                      #25
                      This might be of interest. I had already taken this step, don't know what difference it has made to consumption but having the radiators slightly cooler is no bad thing as far as I'm concerned.
                      Find out how to save money on your bills and reduce energy waste from your home with this one simple step. www.moneysavingboilerchallenge.com


                      Comes from this article https://www.theguardian.com/money/20...rgy-efficiency Another person with a 40 year old boiler.

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                      • alywin
                        Full Member
                        • Apr 2011
                        • 376

                        #26
                        We'd always used the local boiler company, which offered a perfectly satisfactory service if you were basically at home all the time, which was our situation. Unfortunately, we changed to British Gas prior to selling the place, because we knew the new buyer wouldn't be at home much. (This was just pre-Covid). Then the sale fell through, and we've been stuck with BG ever since.

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                        • french frank
                          Administrator/Moderator
                          • Feb 2007
                          • 30507

                          #27
                          Originally posted by alywin View Post
                          Then the sale fell through, and we've been stuck with BG ever since.
                          No good deed goes unpunished …
                          It isn't given us to know those rare moments when people are wide open and the lightest touch can wither or heal. A moment too late and we can never reach them any more in this world.

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