Is it just me or is PRESTO's service slipping?

[Darloboy]

I check Amazon, Presto, Europadisc & Dodax for all my online purchases (RIP MDT). Dodax consistently come out the cheapest; sometimes by only 1p but often significantly. Their search engine isn’t very good & their delivery times are slow so probably not very good for the OP. However, if like me you don’t mind waiting a week or so for delivery, they are usually the best value. They don’t charge for postage; each CD is delivered in an individual Jiffy bag; always new & sealed; and they have refunded me promptly on the few occasions something has gone astray in the post.

[LezLee]

Pity about the Jiffy bag, many places now use card.

[Darloboy]

True, I feel guilty filling my non-recyclable bin up with them.

[LMcD]

I've just received my first package from Presto. Order placed Sunday, notified of despatch Monday, package arrived today. Certainly good enough to encourage me to consider them for future purchases.

[Edgy 2]

I've just received my first package from Presto. Order placed Sunday, notified of despatch Monday, package arrived today. Certainly good enough to encourage me to consider them for future purchases.

Yep,my Kathryn Stott and Murray Perahia sets (see bargains thread) arrived yesterday having been ordered on Friday

[LMcD]

Yep,my Kathryn Stott and Murray Perahia sets (see bargains thread) arrived yesterday having been ordered on Friday

It may well have been a post from you that alerted me to these Presto box sets - if so, thank you! I ordered the Itzhak Perlman set. The Murray Perahia might make a nice birthday present for the lady wife.

[Edgy 2]

It may well have been a post from you that alerted me to these Presto box sets - if so, thank you! I ordered the Itzhak Perlman set. The Murray Perahia might make a nice birthday present for the lady wife.

silvestrone deserves the credit for highlighting the Sony boxes tbf

[LMcD]

silvestrone deserves the credit for highlighting the Sony boxes tbf

My thanks to silvestrone.

[Ian_of_glos]

My experience of Presto is always excellent. Occasionally something is delayed but it is usually because it is out of stock at the distributor and they always tell me this when I place the order. Everything else arrives within one or two days and they are always extremely helpful if I have a query.

[Bryn]

My experience of Presto is always excellent. Occasionally something is delayed but it is usually because it is out of stock at the distributor and they always tell me this when I place the order. Everything else arrives within one or two days and they are always extremely helpful if I have a query.

That very much matches my experience, too.

[Cockney Sparrow]

Every time I see this thread in the list of new posts, I the thought I have is that the title has proved, in the generality, to be unfair to Presto. It must be a struggle to make the business pay ( e.g. MDT gone, other retailers before them). Generally, Presto seem to strive to give good service and I suggest we should support them where we can.

PG - would you be minded to amend the title of the thread? (If that can be done).

[pastoralguy]

Every time I see this thread in the list of new posts, I the thought I have is that the title has proved, in the generality, to be unfair to Presto. It must be a struggle to make the business pay ( e.g. MDT gone, other retailers before them). Generally, Presto seem to strive to give good service and I suggest we should support them where we can.

PG - would you be minded to amend the title of the thread? (If that can be done).

No problem! I too feel a wee bit guilty since I was feeling a bit sour due to a late delivery. (I keep hoping this thread will die a death but it keeps resurfacing!)

[ferneyhoughgeliebte]

No problem! I too feel a wee bit guilty since I was feeling a bit sour due to a late delivery. (I keep hoping this thread will die a death but it keeps resurfacing!)

In a way that's good - it means that PRESTO keep getting good reviews here; I don't think they'll be complaining!

(If you can think up a title you'd prefer, I'll edit it for you.)

[Ian_of_glos]

Not sure about Presto's service slipping, but they've just sent me an online voucher and "let me know" that they haven't seen me use their store for a while. Is this a sign of desperation?

I will have to try that. Clearly I am buying too many CDs from them!