The Eternal Breakfast Debate in a New Place

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  • antongould
    Full Member
    • Nov 2010
    • 8774

    Originally posted by french frank View Post
    ..... as businesses say: "Customers don't complain: they just don't come back."
    Not sure if this was ever true but, IMVVHO, it isn’t true now. With this Forum as a reasonable example people leave for a period of contemplation or whatever but do return.
    Also Skellers says more people than ever are listening to Essential Classics ..... so it must be true

    Comment

    • french frank
      Administrator/Moderator
      • Feb 2007
      • 30209

      Originally posted by antongould View Post
      Not sure if this was ever true

      Why do unhappy customers choose to remain silent instead of sharing their complaints with your business? This article explores 5 major reasons for that.

      Customer complaints are a valuable source of information. They let us know when a customer is unhappy so we can try to retain their business. Complaints can also serve as an early warning system  that helps prevent service failures by allowing us to fix small problems before they become bi

      Consider the following statistics – 96% of unhappy customers don’t complain. 91% of those unhappy customers will simply leave and never come back. A dissatisfied customer will tell 9-15 people about their experience. About 13% of dissatisfied customers tell more than 20 people. For every customer complaint, there are 26 other unhappy customers who have […]



      It's just a well-known quote. If I were to say, I no longer 'complain', I wouldn't mean not complaining here, or on my private blog, or by setting up a Facebook page. I mean not complaining to the source of the dissatisfaction; and as the business men say, I don't come back.

      There has never been any argument that there is AN audience for what Radio 3 does more of now, just as there is AN audience for Classic FM. It will (or logically should be) a larger audience than listened to the old Third Programme-type Radio 3. But there isn't a larger audience, just a different audience replacing the dear departed - I hope you enjoy many hours of happy listening, if I may say that without any sarcasm or ill-will. Radio 3 was then, I've grown away from it.
      It isn't given us to know those rare moments when people are wide open and the lightest touch can wither or heal. A moment too late and we can never reach them any more in this world.

      Comment

      • kernelbogey
        Full Member
        • Nov 2010
        • 5735

        Originally posted by oddoneout View Post
        This animal tends to get sleepy rather than sad, however I'm operating in ignorant guesswork here as I don't have Latin apart from masses etc, and google returned this "It looks like there aren't any great matches for your search". Huh, at least I own my ignorance...
        It's a bit of dog-Latin I concocted, Oddie, from the well-worn Post coitum omnia animali tristia sunt - something like After sex all creatures feel sad. (The grammar is atrocious, I admit.) I doubt this appears in the text of the Tridentine Mass - but I thought by substituting a 'breakfast' for 'sex', I might raise a wan smile for some.

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        • oddoneout
          Full Member
          • Nov 2015
          • 9135

          Originally posted by kernelbogey View Post
          It's a bit of dog-Latin I concocted, Oddie, from the well-worn Post coitum omnia animali tristia sunt - something like After sex all creatures feel sad. (The grammar is atrocious, I admit.) I doubt this appears in the text of the Tridentine Mass - but I thought by substituting a 'breakfast' for 'sex', I might raise a wan smile for some.
          I took prandium in the general meal sense rather than breakfast, which only occurred to me later. It's rather satisfying though to find that otherwise my guesswork was OK, and as good a way as any to exercise the brain cells. My 'Huh' remark was directed at google btw.
          Presumably post meridian might be less tristia as that's when the proper R3 schedule starts?

          Comment

          • Ein Heldenleben
            Full Member
            • Apr 2014
            • 6726

            Ientaculum is Latin for breakfast it Appears

            Translation website :

            .
            “jentaculum was the breakfast: some bread and cheese after waking up; The prandium was a simple collation (merenda), eaten on the go around midday; The cena was the real meal: it began from the middle of the afternoon and generally ended at nightfall.“

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            • antongould
              Full Member
              • Nov 2010
              • 8774

              For various reasons I haven’t listened to Breakfast for a while ..... this morning #TheSquire gave a punter a “shout out” ... good man indeed ....

              Comment

              • oddoneout
                Full Member
                • Nov 2015
                • 9135

                Originally posted by antongould View Post
                For various reasons I haven’t listened to Breakfast for a while ..... this morning #TheSquire gave a punter a “shout out” ... good man indeed ....
                Red rag to some forum bulls Anton...

                Comment

                • french frank
                  Administrator/Moderator
                  • Feb 2007
                  • 30209

                  Originally posted by oddoneout View Post
                  Red rag to some forum bulls Anton...
                  That's why he waves it!
                  It isn't given us to know those rare moments when people are wide open and the lightest touch can wither or heal. A moment too late and we can never reach them any more in this world.

                  Comment

                  • cloughie
                    Full Member
                    • Dec 2011
                    • 22110

                    Originally posted by french frank View Post
                    That's why he waves it!
                    ...and there was I thinking he only waves the St Piran Flag!

                    Comment

                    • antongould
                      Full Member
                      • Nov 2010
                      • 8774

                      Originally posted by french frank View Post
                      That's why he waves it!
                      Indeed ........ pretty tame response I think ........ cloughers neighbour did rather well with a, IMVVHO, wonderful last half hour of Herbert Howells and Geoffrey Bush with only a minute of some Johnny Foreigner ...... and of course that will disappear on 01/01/2021 ......

                      Comment

                      • antongould
                        Full Member
                        • Nov 2010
                        • 8774

                        Originally posted by cloughie View Post
                        ...and there was I thinking he only waves the St Piran Flag!
                        It seems Saint Hilda of Whitby is the nearest thing Hartlepool has to a patron saint .....

                        Comment

                        • vinteuil
                          Full Member
                          • Nov 2010
                          • 12766

                          .

                          Originally posted by antongould View Post
                          It seems Saint Hilda of Whitby is the nearest thing Hartlepool has to a patron saint .....
                          ... o, I think you can probably pray in aid St Aidan as well


                          .

                          Comment

                          • antongould
                            Full Member
                            • Nov 2010
                            • 8774

                            Originally posted by vinteuil View Post
                            .



                            ... o, I think you can probably pray in aid St Aidan as well


                            .
                            Many thanks vints I will ........

                            Comment

                            • Serial_Apologist
                              Full Member
                              • Dec 2010
                              • 37560

                              I just managed to catch the start of this morning's programme, in time to hear the Petroc advise us, in that strangest of somehow condescending tones he uses, that Peter Donohoe [of all people?] would be playing today's Lunchtime Concert, before leaping out of bed to switch over to Radio 4, and then saying to myself, "Oh really? Fancy that! Peter Donohoe - Well well, who would have thought it possible? How very interesting". Etc, etc.

                              Comment

                              • oddoneout
                                Full Member
                                • Nov 2015
                                • 9135

                                Originally posted by antongould View Post
                                Indeed ........ pretty tame response I think ........ cloughers neighbour did rather well with a, IMVVHO, wonderful last half hour of Herbert Howells and Geoffrey Bush with only a minute of some Johnny Foreigner ...... and of course that will disappear on 01/01/2021 ......
                                There was a similarly enjoyable(to my ears at least) result of a listener intervention on Monday. A follow-up comment (to a short item last week by the curator about a ship's biscuit in the museum collection) about Gt Yarmouth's Time and Tide museum led to a sequence beginning with Herbert Sumsion's 'They that go down to the sea in ships' with the wonderful "stagger like a drunken man" word painting.

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