Serco is in difficulties
... for me this brings to attention a deep confusion in public debate between public and private ... it is clear for example that the public sector is a major driving force for innovation and creativity in the economy; it is also clear that commercial organisations can be the very dregs when it comes to customer service, honesty and successful management [banks, energy companies, major retailers spring to mind]
the debate about ownership obfuscate the dire reality that Bureaucracy is Bureaucracy is Bureaucracy and there is not much there there; neither commercial nor public ownership ensures effective leadership and management ... it is far more about competence and confidence than any ideology of ownership attributes
now one difficulty is that good and effective organisations require effective and appropriate accountability mechanisms ..... these are lacking in both public and private spheres
a second is that a good organisation needs to have a clear and realisable mission which engages its stakeholders; James Palumbo gave a short master class in what this might entail this morning on Essential Classics when he gave Sarah the reasoning for not contemplating classical music recordings on his Ministry of Sound label ... in two minutes of clear reasoning he demolished the Wright strategy for R3; classical music content and demographics do not fit his commercial model and a commercial model , by implication, does not fit classical music
a major force for privatisation and the marketisation of all of life [and most criminally our universities] has been the desire of the right wing (and such as Gordon Brown [who let them grab to grant his messiah complex a gratification]) to let their chums get their hands on the money ... well it is not quite as simple as all that as Serco shows
poor management is endemic in the UK across all organisations, evidence and truth about performance are pretty hard to come by .... we desperately need a more informed and open debate about what our organisations are for and how they must be managed to serve their aims that is not stitched up by careerists, psychopaths and assorted gangsters as it is now
the onus on the public to be intelligent about this is high and we will struggle to overcome our tabloid induced dogmatisms and condemnations [since when has the tabloid blame game improved the effectiveness of social care rather than damaging it; since when has there been a proper debate about rewards for politicians?]
good organisations that deliver are characterised by sanity .... unless their political and social context is as well they will default to the current madness
... for me this brings to attention a deep confusion in public debate between public and private ... it is clear for example that the public sector is a major driving force for innovation and creativity in the economy; it is also clear that commercial organisations can be the very dregs when it comes to customer service, honesty and successful management [banks, energy companies, major retailers spring to mind]
the debate about ownership obfuscate the dire reality that Bureaucracy is Bureaucracy is Bureaucracy and there is not much there there; neither commercial nor public ownership ensures effective leadership and management ... it is far more about competence and confidence than any ideology of ownership attributes
now one difficulty is that good and effective organisations require effective and appropriate accountability mechanisms ..... these are lacking in both public and private spheres
a second is that a good organisation needs to have a clear and realisable mission which engages its stakeholders; James Palumbo gave a short master class in what this might entail this morning on Essential Classics when he gave Sarah the reasoning for not contemplating classical music recordings on his Ministry of Sound label ... in two minutes of clear reasoning he demolished the Wright strategy for R3; classical music content and demographics do not fit his commercial model and a commercial model , by implication, does not fit classical music
a major force for privatisation and the marketisation of all of life [and most criminally our universities] has been the desire of the right wing (and such as Gordon Brown [who let them grab to grant his messiah complex a gratification]) to let their chums get their hands on the money ... well it is not quite as simple as all that as Serco shows
poor management is endemic in the UK across all organisations, evidence and truth about performance are pretty hard to come by .... we desperately need a more informed and open debate about what our organisations are for and how they must be managed to serve their aims that is not stitched up by careerists, psychopaths and assorted gangsters as it is now
the onus on the public to be intelligent about this is high and we will struggle to overcome our tabloid induced dogmatisms and condemnations [since when has the tabloid blame game improved the effectiveness of social care rather than damaging it; since when has there been a proper debate about rewards for politicians?]
good organisations that deliver are characterised by sanity .... unless their political and social context is as well they will default to the current madness
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